Product quality
Use fresh materials and prepare the order to match the purchased style and value.
LOCAL PARTNERS
Standards for local fulfillment partners
Local teams are expected to prepare, communicate and deliver with care.
Reliable handoff
Confirm recipient details, follow delivery instructions and protect the gift in transit.
Transparent communication
Report availability issues early and provide timely order and delivery updates.
Frequently asked questions
Can I order without creating an account?
Yes. Guest checkout is available for delivery orders.
Can I enter a China address and mobile number?
Yes. Recipient address, city and phone details are entered during checkout.
Can I choose a delivery date?
Available delivery dates are selected during checkout.
How can I contact support?
Email support@pompoco.store with the order number when available.
Interested in working with Pompoco?
Contact the team with your city, services and fulfillment experience.